Driver for the Machine Cannot be Installed
If installation quits partway through or if the wizard does not appear when connecting with a USB cable, take action as shown below.
1. Connect the machine to the computer with the USB cable and turn on the machine.
2. If the "Found New Hardware" message appears, click [Close] to close it. Disconnect any USB cables for printers other than this machine.
3. Right-click the [Start] menu, and then click [Device Manager]. If the "User Account Control" window appears, click [Continue].
"Device Manager" appears.
4. From the [View] menu, click [Show hidden devices].
5. Search the list for [Printers] or [Other devices], and then double-click it. The name of your machine or Unknown device appears below. Click the name to select it.
6. From the [Action] menu, click [Uninstall device].
7. In the "Confirm Device Uninstall" window, click [OK]. Close "Device Manager."
8. Remove the USB cable from the computer, and then restart Windows.
9. Uninstall the driver for the machine.
Carry out the procedure given under "Uninstalling the Driver for the Machine" to uninstall the driver.
10. Carry out the procedure given under "Installing the Driver for the Machine" to reinstall the driver.