Index  >  SRM-20  Environment > SRM-20 (Internet-connected)                                                               Previous page   Top page

1. Introduction

​About Roland OnSupport


Roland OnSupport utilizes an Internet connection for providing services. Roland OnSupport will be used for supplying the software necessary for this machine.Be sure to install Roland OnSupport. Using Roland OnSupport allows you to do the following: (*)

  • Download software and instruction manuals required to use the machine
  • Have e-mail sent to a computer or cellular phone to inform you of the status of the product, such as Job Started, Job Finished, and Emergency Stop
  • Obtain product updates and other support information

*Assumes that your computer is connected to the Internet and to the machine.