​Driver Installation Is Impossible

If installation quits partway through or if the wizard does not appear when connecting with a USB cable, take action as shown below.

1. Connect the machine to the computer with the USB cable and turn on the machine.

2. If the "Found New Hardware" message appears, click Close to close it. Disconnect any USB cables for printers other than this machine.

3. Right-click the Start menu, and then click Device Manager. When the "User Account Control" window appears, click Continue.

   "Device Manager" appears.

4. From the View menu, click Show hidden devices.

5. Search the list for Printers or Other devices, and then double-click it. The model name you are using or Unknown device appears below the selected item, click this text to select it.

6. From the Action menu, click Uninstall device.

7. In the "Confirm Device Uninstall" window, click OK. Close "Device Manager."

8. Remove the USB cable from the computer, and then restart Windows.

9. Uninstall the driver for the corresponding device.

   Carry out the procedure given under "Uninstalling the Driver" to uninstall the driver.

10. Carry out the procedure given under "Installing the Driver" to reinstall the driver.